Even before the pandemic, real relationships in business and the workplace had given way to transactional ones. So how do we break through that to cultivate relationships that can propel us forward in a virtual world? Marc Angelos, relationship manager and former Wall Street trader, offers his perspective and advice on how to cut through the noise, avoid common relationship mistakes, and build rapport through trust, transparency, vulnerability, and authenticity.

Michael Wilkinson, founder and managing director of Leadership Strategies – The #1 Facilitation Training Company, returns to explore specific use cases of his facilitation techniques, especially in the virtual, multi-generational work environment. He talks about how to facilitate collaboration when varying workplace considerations come into play – and why understanding group dynamics, using differences as strengths, and valuing others’ perspectives moves initiatives forward.